Showroom Sales Consultant

Toptile Bathrooms is looking for a showroom sales consultant to join our team in Auckland.

We believe the secret to feeling fulfilled at work, is to identify people who share your values and ambitions.

Toptile Bathrooms doesn’t operate like other businesses. While we expect each member to take an active part in creating sales and growth opportunities, we also have fun through humor, humility, and mutual support. We don’t operate within hierarchies but communicate openly enabling a nimble-footed response to problem-solving to delight our customers.

**Who We Are**

We have two Auckland showrooms located in Glenfield and Mt. Wellington, offering premium bathroom products and tiles. We have been in business since 2013.

**Our industry**

In this highly competitive market, we aim to offer our customers a range of products that are high quality yet affordable. We’re seeking enthusiastic self-starters with a great range of skills to convey this message and help make the way we work more efficient every day.

**What we look for**

We are committed to delivering a great customer experience in a welcoming and friendly environment. We look for employees with a can-do attitude, who can be helpful and provide insight and expertise whenever necessary.

**Our team is vital to our success**

No matter whether they are a customer-facing member of our showroom team or part of the dispatch team based in the warehouse, everyone at Toptile Bathrooms knows that they play a vital role in delivering great service to our important customers.

**Competitive basic salary + Bonus / Incentive scheme**

This an exciting opportunity for individuals with a strong background in bathroom ware/ retail sales looking to take the next step in their career and have one eye on management positions in the future.

This role requires a person with a proven track record of working in a retail environment, preferably within the bathroom or tile industry, but could suit an ex-plumber or fitter with people & sales skills, and a desire to succeed in a different area of the industry.

The successful applicant will be responsible for a range of duties including being part of the sales team, designing bathroom layouts, in addition to a range of administration tasks and stock management.

**Requirements**:

- Previous sales experience with retail is required;
- Ability to persuade and influence customers demonstrate strong interpersonal and communication skills;
- Confidence, enthusiasm, self-motivation, and the ability to work well under pressure;
- Ability to work well in a small team, yet take personal responsibility for clients and sales;
- Ability to work with Word, Excel, and our Inventory system;
- Needs to possess high attention to detail necessary for processing customer orders/quotations.

**Key responsibilities**:

- Provide an excellent level of customer service and communicate confidently with customers in the showroom and over the phone;
- Maintain excellent product knowledge to provide advice and design ideas;
- Providing customers with design advice and preparing quotations ;
- Order and payment processing;
- Ensure that all operational processes are delivered accurately and efficiently;
- Provide customers with a high level of after care;
- Following all in store procedures.

The position is full-time, working five days Monday to Sunday on the roster, part-time options may be considered.