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Customer Service Representative

1 week ago

Porirua, Wellington, New Zealand The Warehouse Full time
About the Role

This exciting and dynamic role is perfect for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you will play a pivotal role in ensuring our customers receive the highest level of service possible.

Key Responsibilities:
  • Answering customer inquiries and providing advice
  • Processing returns, exchanges, refunds, and transfers
  • Supporting Loss Prevention team by assisting with security measures and ensuring store safety
  • Supervising and supporting the Checkout area as needed
About You

We are looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure.

Qualifications:
  • Previous experience in retail, hospitality or a customer-facing role
  • A positive, can-do attitude
  • Strong attention to detail
  • The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods