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Cloud Service Management Specialist

2 weeks ago

Wellington, Wellington, New Zealand Capgemini Full time

About the Role

This is a technical leadership opportunity to drive the success of our cloud infrastructure services. As a Cloud Service Management Specialist, you will be responsible for defining, developing, and providing problem analysis and resolution services for complex cloud and infrastructure problems in conjunction with clients and 3rd party suppliers.

You will also manage cloud and infrastructure configuration and upgrades, problem analysis and resolution for complex problems, in conjunction with clients and external service providers where necessary. Additionally, you will manage Service Desk services within an ITIL framework and ensure there are robust procedures and processes within the service delivery teams.

About Capgemini

Our people are the key to making our vision a reality. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work. At Capgemini, we strive to ensure you feel respected, informed, and valued through our recruitment process and empower our people with the knowledge and skills needed to succeed.