Expert Solutions Architect
1 week ago
About Hewlett Packard Enterprise
Hewlett Packard Enterprise is a leading global edge-to-cloud company, advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they are located.
We have a culture that thrives on finding new and better ways to accelerate what's next. Our diverse backgrounds are valued and succeed here. We offer flexibility in managing our work and personal needs. We make bold moves, together, and are a force for good.
Job Description:
The Platform Lead holds expert-level knowledge in their domain and is responsible for their nominated platform. They'll work with assigned onshore and offshore teams to manage the platform, plan operational works, and ensure they are completed as scheduled to maintain the highest level of reliability and availability of the platform.
Responsibilities:
• Resolve technical issues (hardware and software) from incoming internal or external business contacts and end-user notifications systems
• Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)
• Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
• Ability to lead large, cross-divisional teams or projects
• Ability to act as a mentor, guide, and leader to other employees
• Ability to recommend, develop, and participate in developing strategy
• Ability to act independently, as part of a team or as a team leader and exercise independent judgment
• Ability to articulate clearly, recommend, and explain resolutions to external customers/clients
• Understand, utilize, and share knowledge of ITIL
Education and Experience Required:
Advanced University degree: post-graduate degree (i.e., Master of Arts/Science, MBA, etc.). Typically 1-2 year completion beyond first level University degree or equivalent experience. 7+ years experience in relevant technologies and customer environments. Relevant industry qualification where applicable.
Knowledge and Skills:
• Excellent verbal and written communication skills in English
• Advanced troubleshooting skills in a technical environment
• Excellent analytical and problem-solving skills
• Advanced Software and hardware knowledge of computing, storage, and peripheral devices
• Specific knowledge and training with the company's products
• Advanced proficiency with case management databases and tools
• Superior customer service skills
• Phone and remote support experience
• E-support experience, knowledge, and resolution ability
• Ability to solve and document solutions for usage of other technicians and customers
• Ability to train peers and new agents on job-related material
• Ability to take full ownership for resolution with escalated customers
• Ability to initiate and lead technical action plans
• Lead or provide expertise to cross-functional teams or projects
• Exceptional depth of knowledge on one or more highly complex solutions
What We Can Offer You:
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing. We invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
-
IAM Solutions Architect
2 days ago
Auckland, Auckland, New Zealand Fuse It Recruitment Full timeFuse It Recruitment is seeking a highly skilled IAM Solutions Architect to lead the design, implementation, and optimization of our identity and access management solutions using SailPoint. As an IAM Solutions Architect, you will be responsible for leading projects, mentoring junior consultants, and ensuring robust security and...
-
Microsoft Azure Architect
2 days ago
Auckland, Auckland, New Zealand Zone It Solutions Full timeKey ResponsibilitiesThe ideal candidate will have experience in leading technical teams, architecting Microsoft Azure solutions, and managing CI/CD pipelines. Key responsibilities include:Customer collaboration on migration and discovery workshopsArchitecting Microsoft Azure solutions across multiple technologiesMentoring junior team members and providing...
-
Microsoft Azure Solutions Architect
1 day ago
Auckland, Auckland, New Zealand Zone It Solutions Full timeJob SummaryWe are seeking an experienced Azure Engineer to lead our technical team of migration consultants across IaaS and PaaS platforms. The successful candidate will have expertise in architecting Microsoft Azure Solutions, Azure DevOps, and CI/CD pipelines.\
-
Expert SAP Solution Architect
6 days ago
Auckland, Auckland, New Zealand Sap Se Full timeJob Description:We are seeking an experienced Principal Supply Chain Management Consultant (Architect) with in-depth end-to-end process knowledge and related SAP solutions like S/4HANA Manufacturing for Planning & Scheduling, Digital Manufacturing, and/or SAP Integrated Business Planning to join our diverse team.You will work individually and as part of a...
-
Expert Salesforce Solutions Architect
11 hours ago
Auckland, Auckland, New Zealand SG Consulting Limited Full timeWe're looking for an accomplished Salesforce Solutions Architect to join our team at SG Consulting Limited. As a key member of our technical leadership team, you'll be responsible for designing, developing, and deploying scalable Salesforce solutions that meet the evolving needs of our business.About the Role:This is an exciting opportunity for a seasoned...
-
Data Solutions Architect Expert
2 hours ago
Auckland, Auckland, New Zealand Digitalgarage Full time**About the Role**We're looking for a skilled Data Solutions Architect to join our team at Digitalgarage. As a key member of our global supply chain project, you'll drive data solutions that make a real impact.This is a 6-month contract role with a hybrid working model (3-4 days onsite in Auckland CBD). You'll work closely with our PM and IT stakeholders to...
-
Supply Chain Solutions Architect
5 days ago
Auckland, Auckland, New Zealand SAP SE Full timeAt SAP SE, we are looking for a highly skilled Supply Chain Solutions Architect to join our team. As a Principal Consultant, you will be responsible for designing and implementing end-to-end supply chain solutions using SAP's Manufacturing Planning and Scheduling (MP&S), Digital Manufacturing (DM), and Integrated Business Planning (IBP) solutions.About the...
-
Digital Solutions Architect
4 weeks ago
Auckland, Auckland, New Zealand Cooper University Health Care Full timeAbout Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team.Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols.We have a commitment to our employees to provide...
-
Digital Solutions Architect
3 days ago
Auckland, Auckland, New Zealand Cooper University Health Care Full timeAbout Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees to provide...
-
Data Solutions Architect
4 weeks ago
Auckland, Auckland, New Zealand Financial Markets Authority NZ Full timeData Solutions Architect Auckland, Wellington Lead the way.A great place to work.With great work to do.Ours is a meaningful and impactful role, as a kaitiaki of the financial services in Aotearoa.We oversee a market that does right by everyone, ensuring better outcomes for all New Zealanders.Our role as a kaitiaki is brought to life by our values; Look to...
-
Technical Solution Architect
14 hours ago
Auckland, Auckland, New Zealand Launch Recruitment Full timeOverview">Launch Recruitment is a leading provider of cutting-edge solutions in telecommunications. We are seeking an experienced Technical Solution Architect to join our team.
-
Cloud Solutions Architect
3 days ago
Auckland, Auckland, New Zealand Television New Zealand Ltd. Full timeJob DescriptionWe are seeking an experienced Solutions Architect to join our team. As a key member of our technology team, you will be responsible for designing and implementing cloud-based solutions that meet our business needs. Your expertise will help us deliver scalable, secure, and resilient systems that align with our strategic direction.About the...
-
Manager, Solutions Architects
5 days ago
Auckland, Auckland, New Zealand Databricks Inc. Full timeAs a Manager, Field Engineering (Solutions Architects), you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts.Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together.You will guide and get involved...
-
Solution Architect Integration
2 days ago
Auckland, Auckland, New Zealand Tangram Full timeSolution Architect Integration Oracle Fusion ERP Implementation Auckland, 18-month Fixed Term About the Role: We are seeking a highly skilled and experienced Solution Architect that specializes in integration to play a critical role in the implementation of the Oracle Fusion ERP Project.This is a significant transformation project requiring a proven leader...
-
Solutions Architect
13 hours ago
Auckland, Auckland, New Zealand Skills Consulting Group Full timeSolution Architect – Digital Transformation and Integration Architecture Posted: 06/03/2025 Closing Date: 06/04/2025 Job Type: Permanent - Full Time Location: Auckland Job Category: Information Technology Ko te manu e kai ana i te miro nōnā te ngahere, ko te manu e kai ana i te mātauranga nōnā te ao. "The bird who eats the miro berry, the forest is...
-
Technology Solutions Architect
4 days ago
Auckland, Auckland, New Zealand Datacom Full timeAbout the CompanyDatacom is a leading provider of Information Technology professional services in Australia and New Zealand. We operate at the forefront of technology to help Australia's largest enterprise organisations explore possibilities and solve their greatest challenges.Job SummaryWe are seeking a Technology Solutions Architect to join our...
-
Senior Supply Chain Solutions Architect
3 days ago
Auckland, Auckland, New Zealand Sap Se Full timeAs a Senior Supply Chain Solutions Architect at SAP, you will have the opportunity to drive business transformation and innovation through cutting-edge supply chain management solutions. With extensive experience in SAP MP&S, DM, and IBP, you will be responsible for defining and implementing end-to-end process solutions that meet the evolving needs of our...
-
Cloud Solution Architect Lead
3 days ago
Auckland, Auckland, New Zealand Theta (NZ) Full timeAbout This RoleWe are looking for a talented Cloud Solution Architect Lead to join our team at Theta (NZ). As a Cloud Solution Architect Lead, you will play a key role in driving digital transformation for our clients, collaborating with cross-functional teams to design, develop, and implement cutting-edge digital solutions.You will lead the development of...
-
Solutions Architect
4 days ago
Auckland, Auckland, New Zealand Television New Zealand Ltd. Full timeAs part of TVNZ's strategy, we would like to grow our future digital capabilities with cutting edge technologies.The opportunity - Te turangaThe Solutions Architect will work with the business playing a pivotal role delivering architecture solutions that align with our strategic direction.This role is focused on solution delivery, working with stakeholders,...
-
Solutions Architect
3 weeks ago
Auckland, Auckland, New Zealand Television New Zealand Ltd. Full timeAs part of TVNZ's strategy, we would like to grow our future digital capabilities with cutting edge technologies.The opportunity - Te tūranga The Solutions Architect will work with the business playing a pivotal role delivering architecture solutions that align with our strategic direction.This role is focused on solution delivery, working with...