Manager of IT Operations

20 hours ago


Auckland, Auckland, New Zealand Heartland Bank Limited Full time
Our Company

Heartland Bank Limited is a dynamic organization that values innovation and teamwork. As an IT Service Delivery Manager, you'll be part of a close-knit team that's passionate about delivering exceptional results.

Job Summary

We're looking for an experienced IT professional who can lead our IT support team and drive business growth through effective IT service delivery.

Responsibilities
  • Lead and develop a high-performing IT support team, focusing on customer satisfaction and continuous service improvement.
  • Develop and implement IT service strategies to meet business objectives, ensuring seamless IT operations and service level management.
  • Maintain strong relationships with internal and external service providers, ensuring consistent and high-quality service delivery.
Skills and Qualifications
  • Proven experience in IT leadership or management.
  • Strong technical knowledge of IT systems and services.
  • Excellent communication and interpersonal skills.


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