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Sales Associate Manager

2 weeks ago

Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full time

Company Overview

Mitre 10 MEGA Brougham St is a family-owned Christchurch business that aims to deliver exceptional customer service to every customer. With a strong focus on customer satisfaction, we strive to create a positive shopping experience for all our customers.

About the Role

We are seeking suitably experienced individuals with a passion for customer service and sales. Our ideal candidate will have/be:

  • Experience working in a retail environment
  • Customer service excellence ethos
  • Strong multi-tasking ability
  • Punctuality, reliability, and honesty as a natural trait
  • Physically fit and capable with no restrictions on lifting or handling
  • Technology savvy, or have a willingness to learn

Key Responsibilities

The duties of this role include:

  • Creating epic experiences for our customers that make their shopping journey simple, easy, and brilliant when it matters
  • Creating moments of 'surprise' and 'delight' to make our customers feel valued, and ensuring they know we've got their back
  • Applying your passion for home improvement, knowledge, and expertise to help our customers with all their project needs
  • Ensuring our customers always feel welcome by acknowledging, helping them connect with the right experts, and focusing on their positive experience throughout their visit

What's in it for you?

This role offers:

  • Free on-site parking
  • 42.5 hours per week
  • Great employee purchase privileges

This is a fantastic opportunity to join a rapidly developing business where people are valued and where there are huge opportunities to progress within the business.