Technical Leadership and Support Expert

1 week ago


Auckland, Auckland, New Zealand CGR Services Full time
Job Description

We are seeking a highly experienced and skilled Endpoint Engineering Operations Manager to join our team. As a key member of our Intelligent Workspace group, you will be responsible for leading a team of Endpoint Engineering Specialists and providing technical leadership and oversight to ensure seamless delivery of our services.

Key Responsibilities
  • Lead a team of Endpoint Engineering Specialists to achieve exceptional results and high levels of customer satisfaction.
  • Develop and implement strategies to improve efficiency and effectiveness of the Endpoint Engineering team.
  • Collaborate with cross-functional teams to drive innovation and improvement.
  • Maintain strong relationships with clients and stakeholders to ensure their needs are met and exceeded.
Requirements
  • Minimum 5 years of experience in managed services environment, preferably in a senior operational management role.
  • Proven track record of delivering high-quality results and improving process efficiency.
  • Strong leadership and interpersonal skills, with ability to motivate and inspire team members.
  • Excellent written and verbal communication skills, with ability to present complex information in a clear and concise manner.

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