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Public Service Representative

7 days ago

Hamilton, Waikato, New Zealand Hamilton City Council Full time

**Public Service Representative Job Summary**

We are seeking a dedicated and enthusiastic individual to join our team as a Public Service Representative. This role will involve supporting library operations, providing customer service, and developing relationships with the community.

Key Responsibilities:

  • Issuing books, searching for titles, returns, and shelving.
  • Supporting the public with technology-related queries.
  • Running great programs and events for the community.
  • Connecting people with hard-to-find information and resources.
  • Providing personalized recommendations for customers.

Requirements:

  • Experience in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • A passion for working with diverse communities.

Working Hours and Benefits:

  • 37.5 hours per week, Sunday - Thursday 9am-5:30pm.
  • One late night (12:00pm - 8:15pm) in four.
  • 1 in 4 Saturdays and 1 in 8 Sundays.
  • Flexible working hours and opportunities for professional development.
  • A supportive work culture and comprehensive training.
  • Access to free health insurance and wellbeing initiatives.