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Leading Retail Store Managers

3 weeks ago

Auckland, Auckland, New Zealand Sephora Full time

At Sephora, we believe in empowering leaders who inspire and motivate their teams to deliver exceptional customer experiences. As a retail leader, you will be responsible for driving operational initiatives, managing day-to-day store operations, and developing sales and budget strategies to maximize profitability and efficiency.

We are seeking experienced retail professionals who enjoy creating amazing customer experiences, managing store operations, and developing sales and budget strategies. If you have a passion for retail management and a proven track record of success, we encourage you to apply.

  1. Creating Amazing Customer Experiences: Lead your team to provide customers with meaningful in-store experiences that build brand loyalty. Use Sephora tools and data to measure KPIs and propose action plans to elevate customer experience.

  2. Managing Day-to-Day Store Operations: Drive operational initiatives and ensure the store represents our brand and culture. Ensure efficient use of resources, monitor KPIs, and identify areas for improvement.

  3. Developing Sales and Budget Strategies: Manage the P&L for your store. Maximize sales and profitability by identifying, analyzing, and forecasting sales or issues.

We would love to hear from you if:

  1. You're passionate about excellent client service and experiential retail.

  2. You have previous retail management experience at an equivalent sales volume store, a big box retailer, or store management experience in a smaller retailer.

  3. You have excellent organizational, analytical, and business management skills.