Digital Risk Management Director

5 days ago


Auckland, Auckland, New Zealand ASB Bank Full time

About Us

At ASB, we're passionate about creating value for our customers, communities, and shareholders through innovative banking solutions and exceptional service.

We believe in a culture of caring, empowerment, and growth, where our people can thrive and make a difference.

Job Summary

This Senior Manager role is a critical part of ASB's Fraud Operations team, responsible for protecting the bank and its customers from fraud and scams.

You'll lead a team of experts, manage stakeholder relationships, and apply thought leadership to data analytics to drive business growth and improve customer experiences.

  • Develop and implement strategies to reduce fraud and improve operational efficiency.
  • Collaborate with internal stakeholders and industry partners to deliver strategic initiatives.
  • Apply expertise in data analytics, AI, and machine learning to enhance risk management.
  • Monitor performance and recommend changes to fraud monitoring, balancing efficiency with customer experience and risk appetite.

Requirements

To succeed in this role, you'll need:

  • Demonstrated experience leading teams and developing their skills.
  • The ability to thrive in a fast-paced environment, question assumptions, and articulate risk.
  • Effective relationship-building across diverse stakeholder groups.
  • Proven leadership with a focus on delivering outcomes.
  • 5+ years of experience in data analytics within AML/CFT, Fraud, Credit Risk Management, or Finance.
  • Exposure to regulated industries and tertiary qualifications in Financial or Statistical Analysis.
  • Excellent interpersonal and presentation skills, with confidence presenting complex data.
  • Experience in SQL/Python query building and execution.


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