Customer Success Manager
2 weeks ago
We're on the lookout for people to join our team and help grow our market share. As a Small Business Partner, you'll have the opportunity to not only showcase your talents, but also grow professionally with the help of a supportive and committed team.
You'll be working with some of our more complex business and small business customers, responsible for managing and growing a portfolio of those customers, helping them achieve their goals, while also being out in market building relationships with future BNZ customers.
The job description includes:
Key Responsibilities- Building and managing a portfolio of new and existing small business customers.
- Being a trusted partner for clients by demonstrating an understanding of their business.
- Understanding BNZ's specialist offering and referring customers as appropriate.
- Creating and maintaining a proactive and structured call cycle and frequent contact with all customers.
- Maintaining strong networking relationships with market advocates and staying up to date with industry activities.
We need someone who is motivated by connecting with new opportunities - not afraid to put themselves out there or pick up the phone to see how we can help.
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