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Beauty Team Lead

2 weeks ago

Auckland, Auckland, New Zealand David Jones Full time

**About Us**

Since 1838, David Jones has been a pioneer in fashion and lifestyle. Our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

As a Counter Manager, you will utilise your expert beauty knowledge and customer service skills to create warm connections on the shopfloor, uniting and inspiring your team to create memorable moments for our customers.

Our Counter Managers are customer-obsessed, passionate about collaboration, and take pride in being ambassadors of our iconic beauty houses.

**Responsibilities**

  • Share your passion for beauty with our clients and inspire them with product knowledge and recommendations.
  • Deliver exceptional, personalised service to achieve commercial objectives.
  • Work closely with the Sales Manager to empower our clients to look and feel their best.
  • Build an ever-growing base of return clientele through genuine and insightful interactions.
  • Empower your team to thrive, cultivating a service experience Like No other.

**Requirements**

  • You have experience managing a retail team.
  • You have completed or are working towards a Diploma or Certificate in Beauty.
  • You have experience working within a customer-centric environment.
  • You thrive in an environment where no two days are the same.
  • You have an exceptional service mindset and adaptable communication skills.
  • You are flexible to work retail hours which includes some late nights and weekends.

**Why Work With Us**

  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts across David Jones.
  • A supportive, flexible and engaging environment that will support personal/professional development.
  • Ongoing training and development to pursue individual ambitions.
  • Be a member of a company committed to sustainable practices.