Financial Services Professional

6 days ago


Auckland, Auckland, New Zealand ASB Bank Full time

About Our Company

ASB Bank is a leading financial services provider in New Zealand, dedicated to empowering our customers to achieve their goals and aspirations. Our commitment to innovation, customer satisfaction, and operational excellence sets us apart in the industry.

We're seeking an experienced Operations Consultant to join our dynamic Withdrawals team on a 12-month fixed-term contract. In this role, you'll be responsible for delivering top-notch customer service while ensuring operational excellence and meeting business requirements.

Key Accountabilities

  • Delivering High-Quality Results: You'll accurately and efficiently process withdrawals from Investment products for our customers, ensuring high-quality results and excellent customer service.
  • Maintaining Operational Excellence: You'll work closely with the team to maintain operational excellence, identify areas for improvement, and implement process enhancements.
  • Building Strong Relationships: You'll build strong relationships with stakeholders, communicate effectively, and demonstrate empathy and care when dealing with sensitive issues.

Requirements

  • Experienced Operations Professional
  • Highly Organized and Efficient
  • Results-Focused
  • Ability to Work Under Pressure
  • Knowledge of Digital Technologies


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