Customer Experience Lead

2 weeks ago


Whakatane, Bay of Plenty, New Zealand ASB Bank Full time

**Transforming Customer Experience at ASB Bank**

Our Advice Centres are undergoing an exciting period of transformation to deliver innovative, personalised, and convenient solutions for our customers. We are looking for a seasoned professional to fill the position of Advice Centre Operations Coordinator. As part of our team, you will coordinate the delivery of ASB's products and services to branch-based customers, ensuring seamless execution and outstanding results.

You will work closely with the Regional Manager to develop and implement strategies that enhance customer satisfaction and loyalty. Your exceptional leadership skills, combined with your ability to build strong relationships and manage high-performing teams, will be invaluable in driving business growth and excellence.

**What We Offer**

  • An attractive compensation package
  • Extensive training and development opportunities
  • Flexible working arrangements
  • The chance to make a meaningful impact on our customers' lives


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