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Retail Operations Manager

3 weeks ago

Auckland, Auckland, New Zealand Cgr Services Full time

About Cgr Services:

Cgr Services is a leading retailer in New Zealand, with a strong presence across the country. Our brand is synonymous with quality products and exceptional customer service.

We are seeking an experienced Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for driving sales growth, managing store operations, and leading a high-performing team.

Role Responsibilities:

  • Develop and implement strategies to exceed sales targets and key performance indicators (KPIs)
  • Manage in-store operations, including rostering, performance, and stock management
  • Lead by example and coach your team to achieve excellent customer service and sales results
  • Collaborate with the leadership team to drive business growth and improve operational efficiency

Requirements:

  • 2+ years of retail management experience, preferably in a senior role
  • A track record of exceeding sales targets and KPIs
  • Strong leadership and coaching skills, with the ability to inspire and motivate your team

Benefits:

  • Competitive base salary and potential for bonus incentives
  • Generous team discounts and savings club
  • Social fund and gift card incentives for outstanding performance
  • Employee Assistance Program (EAP) for mental health support