Entertainment Team Lead

6 days ago


Auckland, Auckland, New Zealand The Warehouse Group Full time
About Us
The Warehouse Group takes care of some of New Zealand's most beloved retail brands, including The Warehouse, Warehouse Stationery, and Noel Leeming. Our goal is to deliver relevant and exciting customer experiences across the country, through a range of public good and sustainability initiatives.

Job Description
We are looking for a talented individual to join our Entertainment department. As a Customer Experience Specialist, you will play a crucial role in helping our customers with their entertainment needs, whether it's setting up a new gaming system or introducing them to the latest technology.

Responsibilities
- Assist customers with their entertainment needs, including setting up gaming systems and introducing them to new technology
- Provide exceptional customer service and support to our customers
- Work collaboratively as part of a dynamic team to achieve common goals

Requirements
To succeed in this role, you will ideally have:
- Proven experience in retail, hospitality, or a customer-facing role
- Knowledge and passion for technology
- Excellent communication skills
- A positive attitude and a willingness to learn


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