Patient Recruitment Specialist

5 days ago


Christchurch, Canterbury, New Zealand Jr United Kingdom Full time

About Us: Fortrea has been conducting clinical research studies for over 30 years at our clinics, and we have a pool of interested volunteers. Our state-of-the-art Clinical Research Unit in Leeds is where groundbreaking research takes place.

Job Summary: We are seeking a skilled Call Center Advisor to join our Recruitment team. As a key member of the team, you will be responsible for handling participant inquiries, assessing suitability for trials, and scheduling appointments.

Responsibilities:

  • Handle participant inquiries via phone screens
  • Acknowledge demographic data and perform medical history questionnaires
  • Create new profiles in the participant database
  • Schedule appointments with the screening department

Requirements: Previous experience in clinical trials or customer service is ideal, but not essential. Strong communication and organizational skills are required, as well as proficiency in Microsoft Office.



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