Customer Service Expert
5 days ago
**About Us**
Noel Leeming, a subsidiary of The Warehouse Group, is a leading technology and appliance retailer in New Zealand. We pride ourselves on delivering exceptional customer experiences through our Passionate Experts.
**Job Overview**
This permanent role as a Customer Service Representative will play a crucial part in creating memorable experiences for our customers in-store. You will deal with all customer enquiries, including hire purchase contracts, sales enquiries, credit applications, and cash sales.
**Responsibilities**
- Deal with customer enquiries and resolve issues promptly
- Take responsibility for and proactively resolve customer issues as they arise
- Maintain excellent phone manner and written skills to match
**Requirements**
- Excellent communication skills
- Positive attitude and ability to work in a team environment
- Ability to undertake heavy lifting, climb ladders, and be on your feet for long periods of time
**What We Offer**
- Continuous training and development opportunities
- Career progression into sales or other internal roles
- Incentive earnings
- The Warehouse Group discount card
We are looking for a passionate team player who takes pride in delivering exceptional customer experiences.
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