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Customer Service Representative
2 weeks ago
We're the bank for New Zealand, serving customers well and helping our communities prosper. Our purpose is to find ways for our customers, people, and communities to thrive through strong values, diverse teams, and great people.
About the Role:
As a Banker, you'll engage with customers in a warm friendly manner, process transactional banking needs, update personal details and identification, assist with product and service enquiries, and help educate customers on online platforms, tools, and digital solutions.
Key Responsibilities:
- Engage with customers to provide excellent customer service
- Process transactions and update customer information
- Assist with general product and service enquiries
- Help educate customers on BNZ's online platforms and digital solutions
What We Offer:
- A fun and dynamic work environment
- Ongoing learning and development opportunities
- The chance to grow a career in Banking
- A supportive team culture and environment
Requirements:
- No previous banking experience necessary
- Prior customer service experience an advantage
- Ability to work in a fast-paced role
- Resilience, ambition, and ability to bring energy to the team
About Us:
We're bold thinkers who take brave steps to create a company that people want to work for and customers want to bank with.
