Event Coordinator and Customer Service Representative

5 days ago


Auckland, Auckland, New Zealand Foodstuffs North Island Full time

About Foodies

We're a New Zealand-based company with over 300 stores and more than 24,000 employees across the North Island. Our goal is to help Kiwis live their best lives by providing high-quality products and services.

Our values of diversity, inclusion, and courage guide our actions and decisions every day. We strive to create a work environment that celebrates individual differences and promotes teamwork, creativity, and innovation.

About the Role

As a Hospitality and Conference Support Coordinator, you will be responsible for managing bookings and events in our conference center, as well as assisting with food demonstrations and stock management. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced team environment.

You'll be working closely with the Hospitality Manager to oversee daily operations across various areas, including the minimart, cafe, test kitchen, demo kitchen, and hospitality bar. Your responsibilities will include:

  • Managing bookings and events in the conference center
  • Assisting with event functions when required
  • Stock management and replenishment of goods in our Mini mart
  • Working with suppliers and other stakeholders to bring food demonstrations to site

This role is based on a 40-hour week, predominantly Monday to Friday, with some flexibility needed depending on upcoming events.

What We Offer

We're committed to providing an awesome experience for our people. As part of our team, you can expect:

  • Free car parking with over 1,000 carparks, including 36 free EV plugs
  • Southern Cross health insurance and Foodies superannuation scheme
  • Onsite café with subsidised meals, mini mart, and 5% discount at our retail stores
  • Flexible working options, a day off on your birthday, and long service leave
  • In-house learning and development programs and courses, flu vaccinations, and social network groups (we call them Tribes)

About You

To succeed in this role, you'll need previous experience in a customer-facing position with an operational focus in retail, hospitality, or event management. You should be a self-starter with proven ability to work within a fast-paced team environment and take the lead to direct and manage workflow when necessary.

You'll also have:

  • Solid communication skills combined with good computer literacy
  • Capability to work between multiple areas, complete a wide range of tasks, and be on your feet for long periods
  • Good ability to interact and seek out solutions with the right stakeholders
  • Basic understanding of SAP would be preferred, however training can be provided to the right candidate
  • High standards of cleanliness and hygiene, understanding current food safety requirements

We're interested in your diverse experiences, strengths, and adaptability. If you don't meet every requirement, but feel this role could be for you, we'd love to hear from you.



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