Regulatory Compliance Specialist

4 days ago


Wellington, Wellington, New Zealand Robert Walters New Zealand Full time

Robert Walters New Zealand seeks a Regulatory Compliance Specialist to join our team. As a key member of our Risk/Compliance department, you will play a vital role in managing formal complaints and industry reports regarding potential breaches of regulations and rules.

You will be responsible for accurately collecting information from involved parties, assessing complaints, drafting decisions for approval, and undertaking resolution processes as needed.

The ideal candidate will have proven experience in conflict, complaint resolution, case management, dealing with challenging behaviour, conversation and information management.

We are looking for an individual who can work with limited supervision, make decisions, and work on their own initiative. Effective communication skills are essential to deal tactfully and sensitively with people at all levels.

  • Key Responsibilities:
  • Accurately collect information from both parties to assess appropriate complaint management pathway
  • Apply triage criteria and assess complaints, preparing recommendations for suitable complaint pathways
  • Draft decisions for approval where appropriate
  • Undertake resolution processes for referred matters
  • Identify regulatory and disciplinary issues, ensuring effective and timely escalation of misconduct matters
  • Manage expectations of all parties through timely and clear communication
  • Maintain regulatory knowledge to ensure consistent and accurate decisions.

About the Role:

This is a permanent opportunity within our Risk/Compliance department. You will work closely with our team to ensure that all complaints are handled efficiently and effectively.

What You'll Do:

  • Work collaboratively with our team to manage formal complaints and industry reports
  • Assess complaints and draft decisions for approval
  • Undertake resolution processes for referred matters
  • Identify regulatory and disciplinary issues and escalate them appropriately

Requirements:

  • At least 1 year's work experience in conflict/complaint/dispute resolution
  • Expertise in legal/regulatory/compliance environments
  • Ability to work with limited supervision, make decisions, and work on own initiative
  • Effective communication skills to deal tactfully and sensitively with people at all levels


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    About the RoleOur team is seeking a Regulatory Compliance Specialist to join our Building System Assurance group. This role involves working on compliance initiatives that enhance regulatory oversight across the building system. As a key member of our team, you will be responsible for collecting, analysing, and interpreting regulatory data to identify trends...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    About the RoleMBIE has an exciting opportunity for a Regulatory Specialist to join the Building System Assurance team. The team is responsible for various building regulatory functions, including compliance, monitoring, and assurance.The ideal candidate will have proven experience in regulatory compliance and strong analytical skills. They will work on...


  • Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Select how often (in days) to receive an alert:Regulatory Specialist Compliance & AssuranceDate: 25 Mar 2025Location: Wellington, NZ, 6011Discover a career with purpose at MBIEUtilize and grow your regulatory compliance experienceUse your ability to influence and build relationships with both internal and external stakeholdersTwo positions available: one is...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE.* Utilize and grow your regulatory compliance experience.* Use your ability to influence and build relationships with both internal and external stakeholders.* Two positions available: one is a secondment or fixed-term (until Jan 2026) and the other is a permanent position.* Wellington location preferable.* Salary...


  • Wellington, Wellington, New Zealand Ministry of Business, Innovation and Employment Full time

    Discover a career with purpose at MBIEUtilize and grow your regulatory compliance experienceUse your ability to influence and build relationships with both internal and external stakeholdersTwo positions available: one is a secondment or fixed-term (until Jan 2026) and the other is a permanent positionWellington location preferableSalary range: $85,537 -...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    About the Role: The Building System Assurance team is responsible for various building regulatory functions, including regulatory compliance, monitoring, and assurance. We are looking for regulatory specialists who can bring analytical rigor, strategic thinking, and a risk-based approach to regulatory compliance.We have an exciting opportunity available for...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE Discover a career with purpose at MBIE * Utilize and grow your regulatory compliance experience * Use your ability to influence and build relationships with both internal and external stakeholders * Two positions available: one is a secondment or fixed-term (until Jan 2026) and the other is a permanent position *...


  • Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Regulatory Specialist Role OverviewThis position involves working on compliance initiatives that enhance regulatory oversight across the building system.Key responsibilities include collecting, analysing, and interpreting regulatory data to identify and report on trends and risks. Investigating complaints related to building control functions is also a...


  • Wellington, Wellington, New Zealand Ministry For Primary Industries (Mpi) Full time

    About the RoleThe Ministry for Primary Industries (MPI) has an exciting opportunity for a full-time, permanent Regulatory Compliance Specialist to join our Assurance, Biosafety and Containment Team at MPI's Animal Health Laboratory (AHL). The successful candidate will lead AHL's extensive Quality Management System, ensuring compliance with relevant...


  • Wellington, Wellington, New Zealand Ministry of Business, Innovation and Employment Full time

    Role OverviewWe are seeking a highly skilled Regulatory Compliance Expert to join our team in Wellington. The successful candidate will be responsible for monitoring, reviewing and reporting on the performance of territorial authorities, building consent authorities and regional councils.The ideal candidate will have proven experience in regulatory...


  • Wellington, Wellington, New Zealand NZ RegCo Full time

    About NZ Reg CoNZ Reg Co is an independently governed entity that performs all frontline regulatory functions to support NZX's statutory obligations as a licensed market operator.We play a crucial role in regulating the capital markets, ensuring they operate in a fair, orderly, and transparent manner.Our purpose is to provide confidence in the integrity and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    As New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow. Our purpose is to protect the country's unique way of life by ensuring the health of its environment, economy, and people. We are a team that makes decisions based on evidence, science, and knowledge. At the EPA, we encourage big ideas and bold goals,...


  • Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Regulatory Specialist Job DescriptionThis role requires a strong background in regulatory compliance and excellent stakeholder engagement and communication skills.The successful candidate will be responsible for working on compliance initiatives that enhance regulatory oversight across the building system, collecting, analysing, and interpreting regulatory...


  • Wellington, Wellington, New Zealand Ministry of Business, Innovation and Employment Full time

    About the RoleThis is an exciting opportunity for a Compliance and Assurance Specialist to join our Building System Assurance team. The successful candidate will be responsible for monitoring, reviewing and reporting on the performance of territorial authorities, building consent authorities and regional councils.The ideal candidate will have a proven track...


  • Wellington, Wellington, New Zealand Ministry Of Health New Zealand Full time

    Safety First: A Key Role in Medicine RegulationThe Ministry of Health New Zealand is a leader in medicine regulation, and we are seeking a skilled Regulatory Compliance Advisor to join our Product Safety team. As a key member of this team, you will play a critical role in safeguarding the quality and safety of medicines in New Zealand.About YouWe are looking...


  • Wellington, Wellington, New Zealand Kiwibank Full time

    About the TeamThe Compliance and Operational Risk team at Kiwibank is responsible for ensuring the bank operates within regulatory requirements and maintains a strong risk management framework. As a Compliance Specialist - Risk, you will partner with stakeholders across the business to promote a positive risk culture and drive assurance maturity.With your...


  • Wellington, Wellington, New Zealand HSI Full time

    We are looking for a highly skilled Compliance Management Specialist to join our team at HSI Donesafe. As a Compliance Management Specialist, you will work closely with our customers to ensure they meet all relevant regulatory requirements.This role requires strong technical knowledge, excellent communication skills, and the ability to work collaboratively...


  • Wellington, Wellington, New Zealand Ministry of Health New Zealand Full time

    The Ministry of Health New Zealand is seeking a highly skilled and experienced professional to join our Product Safety team. As an Advisor, Product Safety, you will play a critical role in ensuring the quality and safety of medicines in New Zealand.Key Responsibilities:Monitor Medicine Quality: Monitor potential quality issues and breaches of medicines...


  • Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Job Description: Building Regulatory SpecialistWe have an exciting opportunity available for two regulatory specialists to join our team. The Building System Assurance team is responsible for a range of building regulatory functions involving regulatory compliance, monitoring and assurance, and service delivery.The successful candidates will be responsible...


  • Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

    Job Title: Regulatory SpecialistWe are seeking a highly skilled Regulatory Specialist to join our team. The successful candidate will have a strong background in regulatory compliance and excellent stakeholder engagement and communication skills.The key responsibilities of this role include working on compliance initiatives that enhance regulatory oversight...