Technical Solution Expert
2 days ago
Nokia is seeking a seasoned technical professional to drive the development of innovative cloud and network solutions for our customers. As a Technical Solution Expert, you will be responsible for designing and delivering complex, multi-domain solutions that address customer needs and strategic objectives.
Key Responsibilities:
- Solution Strategy & Customer Engagement
- Develop deep understanding of customer challenges, strategies, and current telco/IT infrastructure.
- Build and maintain strong relationships with customer stakeholders, including senior leadership.
- Articulate Nokia's value propositions to address customer priorities and perform consultative selling.
- Identify and address latent customer needs by evangelizing possible solutions.
- Solution Ownership
- Own the solution strategy and technical blueprint for assigned customers.
- Establish the technical vision and business value of solutions, positioning the 'Why/What/When/How' Nokia's offerings solve business problems or future needs.
- Act as the Customer Solution Owner (CSO) for complex or multi-domain deals, orchestrating across products, care, and services.
- Own and write Technical Solution Document of Customer.
- Own and do professional services costing for the offer in consideration.
- Business Development & Opportunity Management
- Work closely with the CNS Customer Lead to define proactive and strategic initiatives.
- Provide strong contributions to business development activities, identifying and developing new leads and opportunities.
- Support opportunity qualification (G2) and bid/no-bid decision preparation (G3).
- Lead technical demos, workshops, and commercial trials to define solution scope.
- Technical Governance & Delivery Oversight
- Collaborate closely with Product Units (PU), Market Services CSA, and other solution contributors to drive solution quality and alignment.
- Ensure overall solution sign-off before delivery and oversee technical solution orchestration.
- Drive consolidation and quality validation of Nokia Pricing Tool (NPT) inputs and ensure compliance with technical deliverables.
- Accountable for uploading all technical artifacts (G4, G5) into the CNS Offer Repository.
Requirements:
- Experience: 15+ years of experience in telecommunications, with a strong focus on CNS Core Application domains.
- Skills: Exceptional domain knowledge in at least two or more OSS, Mobile Voice/Data Core, AIOps, Security, and autonomous operations.
- Strong technical and business acumen with the ability to map customer challenges to Nokia's solutions.
- Outstanding stakeholder engagement and consultative selling skills.
- Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions.
- Proficiency in cloud-native architectures, AIOps, and automation frameworks.
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