Technical Solution Expert

2 days ago


Wellington, Wellington, New Zealand Nokia Full time

Nokia is seeking a seasoned technical professional to drive the development of innovative cloud and network solutions for our customers. As a Technical Solution Expert, you will be responsible for designing and delivering complex, multi-domain solutions that address customer needs and strategic objectives.

Key Responsibilities:

  • Solution Strategy & Customer Engagement
    • Develop deep understanding of customer challenges, strategies, and current telco/IT infrastructure.
    • Build and maintain strong relationships with customer stakeholders, including senior leadership.
    • Articulate Nokia's value propositions to address customer priorities and perform consultative selling.
    • Identify and address latent customer needs by evangelizing possible solutions.
  • Solution Ownership
    • Own the solution strategy and technical blueprint for assigned customers.
    • Establish the technical vision and business value of solutions, positioning the 'Why/What/When/How' Nokia's offerings solve business problems or future needs.
    • Act as the Customer Solution Owner (CSO) for complex or multi-domain deals, orchestrating across products, care, and services.
    • Own and write Technical Solution Document of Customer.
    • Own and do professional services costing for the offer in consideration.
  • Business Development & Opportunity Management
    • Work closely with the CNS Customer Lead to define proactive and strategic initiatives.
    • Provide strong contributions to business development activities, identifying and developing new leads and opportunities.
    • Support opportunity qualification (G2) and bid/no-bid decision preparation (G3).
    • Lead technical demos, workshops, and commercial trials to define solution scope.
  • Technical Governance & Delivery Oversight
    • Collaborate closely with Product Units (PU), Market Services CSA, and other solution contributors to drive solution quality and alignment.
    • Ensure overall solution sign-off before delivery and oversee technical solution orchestration.
    • Drive consolidation and quality validation of Nokia Pricing Tool (NPT) inputs and ensure compliance with technical deliverables.
    • Accountable for uploading all technical artifacts (G4, G5) into the CNS Offer Repository.

Requirements:

  • Experience: 15+ years of experience in telecommunications, with a strong focus on CNS Core Application domains.
  • Skills: Exceptional domain knowledge in at least two or more OSS, Mobile Voice/Data Core, AIOps, Security, and autonomous operations.
  • Strong technical and business acumen with the ability to map customer challenges to Nokia's solutions.
  • Outstanding stakeholder engagement and consultative selling skills.
  • Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions.
  • Proficiency in cloud-native architectures, AIOps, and automation frameworks.


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