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Product Design Lead

2 weeks ago

Auckland, Auckland, New Zealand Automattic Careers Full time

About the Role: We are seeking a seasoned Product Designer to join our team at Automattic, the tech powerhouse behind WordPress.com, Jetpack, Tumblr, WooCommerce, Simplenote, and more.

The ideal candidate will have experience designing experiences for millions of users who actively use WordPress, WooCommerce, Tumblr, and all of the products within our ecosystem. You can visit our Design Blog to learn more about our team and read articles on design, software, and user experience.

We're looking for talented designers who are passionate about world-class user experience, deeply understand the needs of our users, and are interested in working with a diverse and global team. As a Product Designer at Automattic, you will work closely with engineers, marketers, and customer support specialists from around the world to create products that make online publishing and commerce accessible to everyone.

Responsibilities:

  • Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization.
  • Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
  • Communicate and share often in written, verbal, and visual forms to create alignment and move the work toward implementation.
  • Collaborate regularly with engineers to ship high-quality experiences.
  • Contribute to both Automattic products and the larger open-source and design communities.

Requirements:

  • A past work experience that is relevant for Automattic: experience with consumer products, remote work, WordPress, e-commerce, site editors, etc.
  • A keenness for identifying user needs, defining clear solutions, and delivering those through detailed design.
  • The flexibility to design in low and high fidelity and choose the most efficient and responsible process for the job at hand.
  • The ability to integrate feedback, validate, and iterate on our products while being mindful of our customers, contributors, and insights gleaned by our support teams.
  • The ability to align business strategies and technical limitations while designing solutions to provide exceptional user experiences.
  • Excellent written and verbal communication skills—you'll collaborate with others and present your work regularly in a written format.
  • Proficiency in design and prototyping tools (we use Figma) and familiarity with product development cycles.
  • Strong UI and visual design skills with a portfolio showcasing your craft in both written and visual form.
  • Familiarity with remote work (or excitement to try it).