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Outpatient Services Specialist
2 weeks ago
Job Overview
This role is part of the Outpatient Reception and Administrative Support service and is situated within the Community Health team at Kenepuru Hospital. As an Outpatient Services Specialist, you will provide administrative support to the Older Rehabilitation Adult (ORA) team that goes out into the community as well as Geriatricians.
Responsibilities include scheduling outpatient appointments, booking calendar appointments for home visits, and managing Community Health/ORA Cars. You will be the first point of contact for patients, external medical representatives, or internal staff needing to make appointments or contact the clinical staff.
Other general duties include word processing duties, minute taking, and general assistance to clinicians. This role works 21 hours per week, offering excellent work-life balance. You will be rostered to work 4 hours per day, 4 days a week, with 5 hours being worked on a Thursday.
About the Team/Service/Location
The Patient Administration Service works across the district to support a patient's journey from referral through to discharge. The PAS is comprised of several different services: * Outpatient Booking Centre, Call Centre and Atrium * Clinical Typing & Team Support * Ward Administration & Elective booking * Outpatient Reception and Administration Support * Emergency Department and Radiology Each area has a dedicated Team Leader to provide one point of contact across the group.
Our collective goal is to provide efficient and effective administration support that enables clinical staff to focus on providing quality care to patients.
About You
We are looking for someone who can liaise with clinicians and patients effectively, manage emails and electronic diaries of clinicians, and have data entry experience and proficiency in Excel. You will also need a driver's licence and excellent attention to detail.
