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Service Delivery Director

3 weeks ago

Palmerston North, Manawatu-Wanganui, New Zealand North Power NZ Full time

We are excited to announce an excellent opportunity based in Palmerston North, created as a result of work we've secured with Powerco.

The Role

As the key leader for our Palmerston North field services team, you will be responsible for managing day-to-day operations and ensuring that service, cost, quality, and safety objectives are met.

  1. Manage the efficient operation and performance of the field services in Palmerston North, supported by a skilled team.
  2. Assist the Operations Manager in delivering strategic business objectives, growing a sustainable and competitive contracting business, and contributing to the development of high-level plans.
  3. Lead and motivate a team of direct reports and their teams to perform efficiently and meet customer satisfaction goals.
  4. Uphold safety standards and ensure compliance with company procedures.

About You:

We are looking for an experienced leader with broad experience in managing field staff and ensuring high levels of customer satisfaction.

  1. Proven leadership capabilities with a demonstrated ability to lead teams towards achieving business goals.
  2. Strong communication skills (verbal and written).
  3. A commitment to safety and high standards of performance.