Cybersecurity Network Architect
1 week ago
About Us
At ServiceNow, we're passionate about delivering high-quality support and making the world work better for everyone. Our DNA is built around purpose and values, offering a collaborative and inclusive work environment where individuals can grow their careers through working with advanced technologies and talented professionals.
Job Responsibilities
- Operate and troubleshoot multi-vendor networks to identify and resolve issues quickly.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing systems.
- Investigate functionality that's not working as desired and provide feedback to infrastructure architects on design issues or improvements.
- Maintain automations to investigate and resolve alerts and issues on the network.
- Partner with teams to plan and execute software code upgrades and device maintenance.
Qualifications
- A strong foundation in networking, including routing, switching, security, and load balancing.
- Experience with one or more cloud computing technologies (Azure/AWS/Google Cloud Platform), automation/scripting & Linux.
- Ability to work and troubleshoot on multi-vendor networks comprising Cisco, Juniper, Pal Alto, ADC, etc.
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