Customer Service Coordinator

1 week ago


Tauranga, Bay of Plenty, New Zealand Turners Full time

We're seeking an organized and detail-oriented individual to fill the role of Customer Service Coordinator at our Rotorua branch. In this part-time position, you'll play a vital role in supporting Business Managers with Finance and Insurance inquiries, ensuring accurate and timely completion of paperwork.

Responsibilities
  • Provide exceptional customer service by acting as the first point of contact for clients visiting the branch.
  • Efficiently answer phone calls and direct them to the relevant area.
  • Organize appointments and bookings to ensure seamless client experience.
  • Support Business Managers with Finance and Insurance inquiries, maintaining high standards of accuracy and timeliness.
  • Process payments and complete general administrative tasks as required.

To succeed in this role, you'll need:

  • An upbeat and professional demeanor.
  • Strong written and verbal communication skills.
  • The ability to build rapport with clients from various backgrounds.
  • Moderate computer literacy, including proficiency in Microsoft Office and data entry software.

In return, you'll enjoy a supportive work environment, excellent benefits package, and opportunities for growth and development.



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