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Community Care Coordinator
7 days ago
Our Organisation
We're a leading medical alarm provider in Aotearoa, dedicated to helping seniors, people with disabilities, and other vulnerable members of our community stay independent for longer. Our monitored alarm systems provide peace of mind, ensuring that help is just the push of a button away.
Key Responsibilities
- Support our customers by building positive, trusting relationships and providing top-notch customer care.
- Demonstrate and install our monitored alarm systems, ensuring customers feel confident using them.
- Promote our services at community events and group demonstrations.
- Respond promptly to emergency alerts and coordinate appropriate assistance.
Your Qualifications
To succeed in this role, you'll have:
- Experience in a customer-facing role.
- Strong empathy and personal resilience.
- Good technical and problem-solving skills.
- The ability to manage multiple tasks and adapt to change.
- Excellent time management and organisation skills.
- A full New Zealand driver licence.