Customer Experience Representative
5 days ago
About the Role
The successful candidate will be responsible for helping customers through the service process, answering questions, and ensuring they understand KIA warranty and servicing requirements. The hours of work for this role are 7:45am – 5:30pm Monday to Friday.
Main Responsibilities
- Provide exceptional customer service to valued clients
- Ensure efficient scheduling of work orders and communicate with customers throughout the service process
- Prepare service estimates and explain repair needs and costs to customers
- Obtain approval for repairs and coordinate with the service team to ensure timely and accurate completion of repairs
About Your Employer
Your People Recruitment is committed to finding the best candidates for our client's team. We are excited about this opportunity and look forward to hearing from you.
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