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Strategic Department Leaders

3 weeks ago

Auckland, Auckland, New Zealand Sephora Full time

Sepora is committed to delivering exceptional customer experiences through innovative retail practices. As a retail leader, you will play a critical role in shaping the future of retail by implementing operational initiatives, managing day-to-day store operations, and developing sales and budget strategies.

We are looking for experienced retail professionals who share our passion for creating amazing customer experiences and driving business growth. If you have a proven track record of success and a strong passion for retail management, we encourage you to apply.

  1. Creating Amazing Customer Experiences: Develop and implement strategies to drive customer engagement and loyalty. Use Sephora tools and data to measure KPIs and propose action plans to enhance customer experience.

  2. Managing Day-to-Day Store Operations: Drive operational excellence and ensure the store meets our brand standards. Identify areas for improvement and develop action plans to address them.

  3. Developing Sales and Budget Strategies: Analyze sales trends and develop strategic plans to drive business growth. Monitor KPIs and adjust strategies as needed.

We would love to hear from you if:

  1. You're passionate about excellent client service and experiential retail.

  2. You have previous retail management experience at an equivalent sales volume store, a big box retailer, or store management experience in a smaller retailer.

  3. You have excellent organizational, analytical, and business management skills.