Retail Sales and Service Director
6 days ago
About the Role
We are seeking a dedicated Sales and Service Manager to join our experienced management team. This role may be based in Wellington, Porirua or Kapiti Coast.
This is a permanent full-time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster.
Key Responsibilities
- Drive department sales and take full ownership for the teams sales performance
- Manage, coach, develop and motivate team to exceed sales budgets
- Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
- Drive a customer service culture across departments by ensuring high levels of customer service
- Implement & communicate promotional plans for upcoming events
What We're Looking For
- 2+ years' experience in a similar position (Store Manager small store or Department Manager medium to large store)
- Strong sales coaching competence - proven ability in coaching for sales improvement
- Excellent team management experience - can motivate and coach a team to improve sales results
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