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Inventory Manager
3 weeks ago
Job Overview
We're the leaders of the trucking world - a close-knit crew with over 30 years of experience, dedicated to knocking customer service out of the park.
About Tangram
Tangram is a rapidly growing organisation supported by an effective Senior Leadership Team. Our goal is to provide exceptional customer service while delivering top-notch results.
Responsibilities
You will look after two dealerships - Dunedin and Timaru. Your key responsibilities include:
- Maintaining profitability of the Parts Department through managing the inventory at optimal levels in a clean and orderly environment;
- Ensuring inventory availability for 'fast moving' items and low quantities for slow moving items;
- Maintaining good relationships with all parts vendors to obtain the best service and price while pursuing new vendors to improve service and profitability;
- Ordering and tracking special ordered parts and parts installation information so that timely completion of vehicles takes place for both reconditioning and retail service;
- Training/mentoring a parts manager successor; performing performance reviews of all subordinates; being a team builder;
- Performing a quarterly in-house and an annual external year-end inventory.
Requirements
To succeed in this role, you'll need:
- Knowledge of Parts Department operations and ability to perform the work and train others in these functions;
- Previous experience in managing a parts department;
- Demonstrates consistent application of creativity, logic, practicality and objectivity in decision-making and problem solving with balance between quick decisiveness and thorough analysis;
- Understands the 'Big Picture' and is action-oriented, putting solutions into practice achieving results in spite of a lack of resources;
- Exemplifies integrity, does not cut corners, remains consistent in terms of what one says and does in terms of behaviour towards others, maintains confidences;
- Previous experience in planning, organizing, and scheduling, while focusing on key priorities - getting ordered parts to the right department as soon as possible to ensure customer satisfaction;
- Maintains stable performance and poise in heavy pressure situations;
- Manages team to excellence with positive reinforcement and the appropriate level of correction;
- Communicates effectively one to one, is empathetic, patient and an 'active' listener, effectively works through conflict, keeps people informed, writing is clear and precise;
- Actively and successfully trains, coaches and develops people for current assignments and promotional positions;
- A people builder who cares for his/her team and inspires by his/her example.
