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Store Operations Manager

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Cotton On Group Full time

**About Us**

We are an Australian retailer with a presence in multiple countries. Our company values diversity, inclusivity, and employee empowerment.

**The Role**

As a Store Manager at Cotton On Group, you will lead a team of product ambassadors to deliver exceptional customer experiences and drive business outcomes for the store.

Key Responsibilities:

  1. Lead and embed a culture that fosters engagement and results-driven behavior among team members.
  2. Cultivate a strong understanding of customer needs and preferences to inform decision-making and improve store operations.
  3. Coach and develop team members to enhance their skills and knowledge, driving wellness, engagement, and performance.
  4. Work collaboratively with Field VMs and Merch partners to share customer and store insights, driving results and creating engaging experiences.
  5. Effectively manage store schedules and wages to achieve productivity and wage targets.

**What We Offer**

Competitive base salary + super

Local and Global career growth opportunities

50% off Cotton On Group Brands

Wellness support 24/7

Discounts for you and your family

Returnity - Paid program for new parents heading back to work

The Cotton On Group Foundation provides opportunities for our teams to make a positive impact on projects around the world.