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Automotive Sales Specialist

1 week ago

Auckland, Auckland, New Zealand Avis Budget Group Part time
About the Role:
">">Establishing strong relationships with customers is key to our success.
We are seeking an individual who can provide exceptional customer service and ensure a smooth rental experience.
As a Rental Sales Agent, you will be responsible for greeting and interacting with customers, assisting with their rental needs, promoting and marketing products and services, and completing rental transactions and bookings.
You will also assist with general customer inquiries and finding resolutions to queries.
To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and cleanliness.
">Main Responsibilities Include:
">">">1. Establishing customer car rental needs by actively listening and understanding their requirements.
2. Reviewing in detail our various add-ons and services to determine what may best suit the customer.
3. Communicating rental procedures and guidelines effectively to customers.
4. Completing rental bookings and processing payments in a timely, efficient, and accurate manner.
5. Answering customer questions and queries in a professional and courteous manner.
What We Are Looking For:
">">">An individual with excellent communication and interpersonal skills, who is comfortable working in a fast-paced environment and delivering exceptional customer service.
A full, clean, valid class 1 driver's licence is essential for this role; class 2, 4, or 5 will be highly beneficial.
Previous experience within retail, hospitality, customer service, or similar roles would be advantageous.