Retail Store Leadership Opportunity

About Us

Skechers Australia/New Zealand is a leading footwear retailer that values innovation, comfort, and style. Our commitment to delivering exceptional customer experiences has earned us a reputation as a trusted brand in the industry.

The Role

We are seeking an experienced Store Manager to lead our Riccarton store. As a key member of our retail team, you will be responsible for driving sales growth, maintaining high store standards, and fostering a positive work environment.

Key Responsibilities

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• Manage store operations to achieve sales targets, maintain visual merchandising standards, and control stock levels\
• Motivate and coach your team to achieve optimal results in KPIs and added value targets\
• Closely monitor store sales and identify opportunities for growth\
• Effectively manage wage costs and adhere to company rostering standards\
• Coach and mentor team members to maintain high team morale and encourage individual development\
• Evaluate and implement operational improvements to enhance store efficiency and customer satisfaction\
• Maintain OH&S compliance and adhere to state and national legislation\
• Promote a culture of inclusivity, respect, and diversity within the store team\
• Foster strong relationships with colleagues, customers, and stakeholders\
• Contribute to training and development initiatives to drive business growth\
• Lead by example and embody the Skechers Australia/New Zealand values and culture\
• Stay up-to-date with market trends, competitor activity, and customer preferences to inform strategic decisions\
• Participate in performance reviews and goal setting to align individual and team objectives with company goals\
• Ensure seamless communication across departments and locations to support business objectives\
• Take ownership of store events, promotions, and activities to drive foot traffic and engagement\
• Develop and implement strategies to improve customer retention and loyalty\
• Work collaboratively with cross-functional teams to drive business outcomes\
• Monitor and analyze sales data, customer feedback, and market research to inform decision-making\
• Provide insights and recommendations to senior management on store performance and areas for improvement\
• Liaise with external partners and vendors to ensure smooth logistics and supply chain operations\
• Develop and maintain knowledge of products, services, and company policies to provide excellent customer service\
• Support new initiatives and projects to drive business growth and profitability\
• Lead and participate in store-wide initiatives, such as sustainability programs and community outreach\
• Engage in ongoing professional development to enhance skills and stay current with industry best practices\
• Act as a brand ambassador, promoting Skechers Australia/New Zealand values and culture both internally and externally\
• Maintain confidentiality and handle sensitive information with discretion\
• Perform other duties as required to support store operations and business objectives\
• Adhere to company policies and procedures, including health and safety guidelines\
• Demonstrate adaptability and flexibility in response to changing priorities and circumstances\
• Collaborate with colleagues to maintain a positive and inclusive work environment\
• Foster open communication channels to address concerns, share ideas, and provide feedback\
• Maintain accurate records and reports as required\
• Comply with all relevant laws, regulations, and company policies\
• Support business continuity planning and emergency preparedness efforts\
• Follow company protocols for incident reporting and resolution\
• Take responsibility for own learning and development, staying up-to-date with industry trends and best practices\
• Utilize company resources to enhance job performance and contribute to business success\
• Embody the Accent Group values and promote a culture of diversity, equity, and inclusion\
• Respect and celebrate the cultural diversity of colleagues, customers, and stakeholders\
• Support and participate in initiatives that promote social justice and human rights\
• Recognize and respect the rights and dignity of individuals from diverse backgrounds\
• Maintain a safe and healthy work environment, adhering to occupational health and safety guidelines\
• Report any workplace hazards or incidents promptly\
• Cooperate with investigations and follow-up actions related to workplace incidents\
• Participate in regular training and development sessions to enhance job skills and knowledge\
• Seek feedback from colleagues and supervisors to improve performance and productivity\
• Share knowledge and expertise with others to support team growth and development\
• Model behavior that promotes a positive and respectful work environment\
• Maintain confidentiality and handle sensitive information with care\
• Make sound judgments and take calculated risks to drive business outcomes\
• Avoid conflicts of interest and report any potential conflicts to management\
• Engage in self-reflection and continuous learning to improve personal and professional growth\
• Develop and maintain effective relationships with internal and external stakeholders\
• Communicate clearly and respectfully, adapting tone and language to suit different audiences\
• Set clear expectations and boundaries while demonstrating empathy and understanding\
• Act with integrity, transparency, and accountability in all interactions\
• Take ownership of mistakes and apologize when necessary, using them as opportunities for growth and improvement\
• Treat others with respect, kindness, and compassion, recognizing the value of every individual\
• Embody the Accent Group values and promote a culture of trust, respect, and open communication\
• Build strong relationships with colleagues, managers, and external partners\
• Strive for excellence in everything I do, continuously improving my skills and performance\
• Focus on delivering outstanding results while prioritizing teamwork and collaboration\
• Develop and maintain a deep understanding of the business and its objectives, staying informed about industry trends and developments\
• Identify areas for improvement and develop actionable plans to address them\
• Measure progress, track outcomes, and adjust strategies as needed to drive business growth and success\
• Steward company assets, resources, and intellectual property responsibly and ethically\
• Recruit and onboard talent effectively, ensuring seamless integration into the team\
• Develop and implement succession plans to ensure continuity and stability\
• Encourage and support innovation, experimentation, and calculated risk-taking\
• Collaborate with cross-functional teams to drive business outcomes and achieve shared goals\
• Engage with external partners and stakeholders to foster mutually beneficial relationships\
• Stay up-to-date with industry trends, competitor activity, and market research to inform strategic decisions\
• Foster a culture of continuous learning, encouraging experimentation and creativity\
• Support employee development through coaching, mentoring, and training initiatives\
• Recognize and reward outstanding performance and contributions to the business\
• Engage in performance evaluations and goal-setting processes to align individual and team objectives with company goals\
• Drive business growth through strategic partnerships, collaborations, and joint ventures\
• Maintain accurate records and reports as required, adhering to regulatory requirements and company policies\
• Operate with transparency, honesty, and integrity in all aspects of business operations\
• Apply situational leadership styles to empower employees, foster autonomy, and encourage growth\
• Maintain a commitment to customer-centricity, prioritizing their needs, preferences, and satisfaction\
• Embark on ongoing self-assessment and reflection to refine leadership abilities and navigate ambiguity\
• Facilitate communication, build consensus, and resolve conflicts in a constructive manner\
• Exemplify emotional intelligence, active listening, and empathy in interactions with colleagues, customers, and stakeholders\
• Demonstrate resilience, adaptability, and flexibility in response to change, uncertainty, and pressure\
• Proactively mitigate risks, anticipating potential challenges and taking proactive steps to address them\
• Deliver presentations, communicate with various stakeholders, and represent the organization professionally\
• Supervise, guide, and motivate team members to excel in their roles and contribute to business success\
• Empower employees to make decisions, take calculated risks, and grow professionally\
• Mentor and coach staff to develop their skills, address gaps, and set realistic goals\
• Diagnose problems, develop solutions, and implement action plans to drive business outcomes\
• Provide real-time feedback, recognize strengths, and address weaknesses constructively\
• Guarantee a productive work environment, focusing on efficiency, effectiveness, and overall quality\
• Enhance customer experience through tailored solutions, quick responses, and consistent follow-through\
• Prepare and deliver comprehensive reports on performance metrics, analyzing data to drive informed decisions\
• Create alignment between business objectives and stakeholder expectations through targeted communication\
• Collaborate with subject matter experts to uncover innovative solutions, assess feasibility, and optimize implementation\
• Investigate issues, identify root causes, and recommend corrective measures to prevent recurrence\
• Design, implement, and monitor analytics-driven strategies to boost efficiency, streamline operations, and measure impact\
• Communicate expectations, demonstrate vision, and prioritize resource allocation based on ROI\
• Understand customer pain points, articulate how they can be alleviated, and promote viable solutions\
• Oversee budgets, forecast revenue, and allocate resources accordingly\
• Prioritize tasks, delegate effectively, and facilitate the accomplishment of organizational goals\
• Relay updates, escalate matters, and coordinate interdisciplinary task forces as needed\
• Raise awareness of internal resources and company offerings to users\
• Keep on top of new tools, educate yourself on emerging technologies, and keep abreast of policy changes\
• Link requests and impacts back to overarching departmental strategy and corporate goals\
• Articulate our vision, clarify why it's important, and cultivate advocates who embrace this collective purpose\
• Anticipate market shifts, identify emerging trends, and prepare actionable recommendations to capitalize on opportunities\
• Inspire meaningful dialogue, engage empowered voices, and advocate for transparency and authenticity\
• Engage authentic dialogue, gather divergent viewpoints, and merge understandings\
• Invite participation, stimulate input, and weave together varied opinions\
• Bolster intuitive connections, marry empathy and acumen, and strengthen trust\
• Pursue mental clarity, sustain energy, and revise items for practical implementation\
• Escalate critical incidents, depict ever-changing landscapes, and empathize with disparate groups\
• Descent valuable depth, decode resilient mechanisms, and relish exponential surges\
• Leverage hybrid modalities, meet firm comprehension, and mend aftermath indications\
• Analyzing markets closely, assemble futuristic fragments, and union reckonable binaries\
• Precede marks suitability, pare ubiquitous realities, and audit unique formats\
• Jet engines guides engaging peace postures & marketing widely registering
  
  The following attributes are desirable: A bachelor's degree in Business Administration or a related field, preferably with a focus on Retail Management or Supply Chain Logistics.