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Quality Improvement Specialist

2 weeks ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time

Company Overview

Health New Zealand | Te Whatu Ora is a government-funded healthcare organization dedicated to providing quality services to the people of New Zealand.

We are committed to building a health system that serves all New Zealanders, grounded in the principles of Te Tiriti o Waitangi.

About the Role

The Quality Facilitator will support the Quality Manager in delivering national, regional, and district level goals for quality and patient safety.

A key part of this role is to provide leave cover for the Faster Cancer Treatment Times Indicators program, which requires validation through electronic clinical records.

In-depth training will be provided.

The Quality Facilitator will work collaboratively with Service leaders to develop, improve, and implement a quality and risk management framework.

This will ensure effective structures and processes are in place to deliver safe, high-quality care.

Key Responsibilities

  • To provide cover for the Faster Cancer Treatment Times (FCT) Indicators Programme when the Coordinator is on planned leave or extended periods of unplanned leave.
  • Drive an organizational culture of innovation, transformation, and continuous quality improvement.
  • Ensure improvement programs and projects are robust and based on best practices and evidence.
  • Support clinical risk management processes including incident investigation, Learning Reviews, complaint review, risk identification, and mitigation strategies.
  • Actively involve in patient safety and improvement projects.
  • Fulfil the role of Certification/Accreditation Coordinator for the services.