Patient Services Representative
4 days ago
We are looking for a highly organized and detail-oriented Medical Receptionist to join our team in Auckland. In this role, you will be responsible for managing patient interactions, coordinating appointments, and ensuring seamless communication between patients and medical staff.
Key ResponsibilitiesThe following are the main responsibilities associated with this position:
Key Responsibilities:
- Assisting patients with check-in and check-out procedures.
- Efficiently managing appointment schedules and patient flow to minimize waiting times.
- Responding to phone calls and emails from patients and medical staff in a timely manner.
- Maintaining accurate and confidential patient records.
- Providing administrative support to the medical team as required.
Required Skills:
- Previous experience in a medical or healthcare reception setting is highly valued.
- Familiarity with electronic medical record systems and other medical software would be advantageous.
- Strong communication and interpersonal skills are necessary for building relationships with patients and medical staff.
- Able to work efficiently and prioritize tasks within a fast-paced environment.
- A commitment to delivering high-quality patient care and service.
We offer a competitive remuneration package, opportunities for professional growth, and a supportive work environment that promotes work-life balance.
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