Co-op Store Leader

About This RoleWe're seeking a highly skilled and experienced Customer Team Leader to join our team at Co-op Digital. As a key member of our store operations team, you'll be responsible for:Providing exceptional customer service and ensuring that every customer interaction is positive and memorableCoaching and developing team members to improve their skills...

Customer Team Leader Location: 2 Shore Street, Brodick, KA27 8AG Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided...

Customer Team Leader Location: 2 Shore Street, Brodick, KA27 8AG Pay: £13.32 per hour Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training...

Job DescriptionWe're looking for a skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a key member of our store operations team, you'll be responsible for:Leading a team of Customer Team Members to deliver exceptional customer serviceCoaching and developing team members to improve their skills and performanceMaintaining a clean...

Key ResponsibilitiesAs a Customer Team Leader at Co-op Digital, you'll be responsible for:Leading a team of Customer Team Members to deliver exceptional customer serviceCoaching and developing team members to improve their skills and performanceMaintaining a clean and safe shopping environmentManaging stock levels and performing administrative tasksYou'll...

Job Description:As a Customer Team Leader, you will be responsible for coaching and supervising our Customer Team Members, delivering great customer service, and performing a range of tasks around the store. You will also deputise for the Store Manager and support the delivery of the local Co-op community plan.

About Co-op DigitalWe're a team of passionate professionals dedicated to delivering exceptional customer experiences. As a leading retail organization, we're committed to creating a fairer world for our members and their communities.In this role, you'll play a key part in shaping the future of our stores. You'll be responsible for leading a team of Customer...

Benefits and PerksFull paid training and dedicated support for personal development and career progression.30% discount on all Co-op products, plus 10% discounts on other brands (increasing to 20% on payday weekends).Pension scheme with up to 10% employer contributions.Access to virtual healthcare services, including GP appointments, eye care, mental health...

Key ResponsibilitiesLead the store team in delivering exceptional customer service, ensuring a welcoming environment for customers.Coach and supervise Customer Team Members, promoting a positive and inclusive culture.Deputise for the Store Manager as required, taking charge of the store when necessary.Maintain accurate stock levels, manage diligence checks...

Required Skills and Qualifications:A genuine care for the needs of customers and membersStrong organisational and problem-solving skillsGreat people skills, with the ability to build positive relationships with customers and colleaguesA desire to learn, grow, and develop your leadership skills

Role OverviewThis role involves leading a team to provide excellent customer service, ensuring store operations run smoothly and maintaining high standards of customer satisfaction.

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