Customer Support Specialist
7 days ago
**About Us**
Oak Furniture Store Nz & Au is a dynamic and innovative retailer in the furniture e-commerce industry, striving to provide exceptional customer experiences at every opportunity. We are currently seeking a highly skilled Customer Service expert to join our team.
The ideal candidate will possess strong problem-solving skills, with the ability to listen, inquire, and ascertain customer needs and expectations. Proficiency in the Microsoft Office suite and the ability to quickly learn new systems are essential for this role. Additionally, a strong willingness to learn about the furniture e-commerce industry, strong communication and rapport-building skills, and confidence in learning new digital platforms are highly valued.
In this role, you will handle a wide range of inquiries via phone calls, digital channels, and face-to-face interactions. You will work closely with colleagues to resolve customer issues efficiently and effectively. As a key member of our team, you will also contribute to the growth and development of our business by identifying opportunities to improve processes and enhance customer satisfaction.
Key Responsibilities:
- Handle customer inquiries and concerns via phone, email, and chat
- Provide solutions to customers in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Identify opportunities to improve customer experience and process efficiency
-
Customer Support Specialist
1 day ago
Auckland, Auckland, New Zealand Idexx Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our global users.As a Customer Support Specialist, you will be the first point of contact for our customers, responding to their inquiries and resolving issues...
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full timeJob DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support, ensuring that our clients receive the best possible experience.Key ResponsibilitiesService Enquiries: Respond to service enquiries efficiently, ensuring...
-
Customer Support Specialist
5 days ago
Auckland, Auckland, New Zealand Westpac New Zealand Full timeAbout the Job:We are looking for a Customer Support Specialist to join our Business Banking team. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Support Specialist, you will work closely with customers to understand their needs and provide tailored solutions to meet their financial...
-
Customer Support Specialist
1 day ago
Auckland, Auckland, New Zealand Avanti Finance Group Full time**Job Description**We are seeking an experienced Customer Services Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand max Full timeRole OverviewWe are seeking a skilled Customer Support Specialist to join our team at Max. As a key member of our marketplace support team, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesProvide timely and effective support via email to customers using Zendesk.Assist customers with orders, listings, and...
-
Resource Support Specialist
2 days ago
Auckland, Auckland, New Zealand Presbyterian Support Northern Full timeAbout UsPresbyterian Support Northern is a not-for-profit organisation that provides access to critical health and social services across a wide geographical area. Our core services include Enliven, Family Works, Lifeline, and Shine.The RoleWe're currently seeking a Resource Support Specialist to join our Enliven Service team. In this role, you'll provide...
-
Customer Support Specialist
5 days ago
Auckland, Auckland, New Zealand Quinn Recruitment Full timeAt Quinn Recruitment, we are seeking a skilled Customer Support Specialist to join our dynamic team.About the RoleThe successful candidate will be responsible for providing exceptional customer service via phone, email, and live chat, responding to inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Responding to customer...
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Stjohn Full timeHato Hone St John's vision is to provide exceptional customer experiences, where our customers only have to ask once. Our Customer Service Centre (CSC) is committed to reducing customer effort, ensuring smooth and efficient interactions, and achieving the highest levels of customer satisfaction.About the RoleWe are seeking an exceptional Customer Support...
-
Sales and Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Crown Equipment Limited (Nz) Full timeAbout Crown Equipment Limited (NZ)We are a family-owned business with over 75 years of experience in the equipment industry. With a global presence and a reputation for excellence, we pride ourselves on delivering exceptional customer service and innovative solutions. Our team members are the key to our success, and we are committed to supporting their...
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. They consistently deliver an incredible experience by developing excellent relationships with Tesla Owners and internal departments to accurately...
-
Customer Specialist
7 days ago
Auckland, Auckland, New Zealand Asb Bank Full timeCustomer Specialist - North Wharf Advice CentreASB Advice Centres (Branch Banking)Here at ASB, the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.We have an awesome opportunity...
-
Customer Support Ambassador
5 hours ago
Auckland, Auckland, New Zealand Healthcarenz Limited Full timeAbout HealthCare NZHealthCare NZ, a leading provider of home and community support services, seeks an exceptional First Call Resolution Specialist to join our vibrant After Hours Team. This full-time permanent role is based in Albany, Auckland, working across a 7-day roster with 12:30 pm - 9:00 pm shifts.Key Responsibilities:- Manage phone-based and email...
-
Customer Service Specialist
1 day ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeRole OverviewAs a Customer Service Specialist at Watercare Services Limited, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to provide specialist support and advice on all aspects of water and wastewater billing.You will be working in our fantastic contact centre, where you will have the...
-
Customer Specialist
2 days ago
Auckland, Auckland, New Zealand Asb Bank Full timeASB Advice Centres (Branch Banking)Here at ASB, the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.Te turanga | The role:We have an awesome opportunity for a Customer...
-
Customer Specialist
2 days ago
Auckland, Auckland, New Zealand Asb Bank Full timeASB Bank Whangaparaoa, Auckland, New ZealandASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te turanga | The role:We have an...
-
Product Support Specialist
6 days ago
Auckland, Auckland, New Zealand Cin7 Ltd. Full timeCin7 Ltd., a leading provider of Inventory Management software, is seeking a skilled Technical Support Specialist to join our team. Our company mission is to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to help us achieve this goal.The focus of the Technical Support Specialist...
-
Customer Specialist
1 week ago
Auckland, Auckland, New Zealand ASB Bank Full timeASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have an awesome opportunity for a Customer...
-
Customer Support Specialist
5 hours ago
Auckland, Auckland, New Zealand Mcc Label Full time**About Us**Mcc Label is a leading manufacturer of labels for global brands. We produce high-quality labels for various industries, including FMCG, pharmaceuticals, and durables.We are looking for a skilled Sales Support Co-Ordinator to join our team in Albany. As a key member of our Customer Service team, you will provide administrative support to our...
-
Customer Support Specialist
24 hours ago
Auckland, Auckland, New Zealand Ncr Atleos Full timeOur TeamNcr Atleos is committed to delivering exceptional customer experiences through innovative solutions.">About the RoleThis Customer Engineer position requires strong technical skills and excellent communication abilities. You will be responsible for providing technical support and ensuring smooth operation of our self-service financial access...
-
Phone Support Specialist
4 days ago
Auckland, Auckland, New Zealand Presbyterian Support Northern Full timeAbout UsWe believe that everyone should be able to actively contribute to their community and thrive. We are an accredited dementia-friendly organisation, a Domestic Violence Free employer, a member of Diversity Works, and a member of the Pride Pledge.The RoleYou will be working as part of our team of 900, providing crisis support and counselling services to...