Fair Customer Treatment Advocate

About the Position: We are seeking a skilled and experienced professional to join our team as a Customer Vulnerability & Resolution Advisor. In this role, you will have the opportunity to make a real impact on our customers' lives by improving our approach to supporting those who are experiencing vulnerable circumstances.Your Key Responsibilities:Develop and...

Help Us Improve Customer OutcomesWe're looking for a Vulnerability and Fair Resolution Advisor to help us develop new policies and refine existing ones that ensure customers in vulnerable situations receive the care they need. You'll be at the heart of our approach to customer vulnerability and fair resolution, working closely with teams to embed best...

Spark is seeking a self-motivated Customer Service Advocate to join our team in New Zealand. As a key member of our service desk, you will be responsible for providing exceptional customer service and support to our customers.About the Role:We are looking for someone who has a passion for delivering outstanding customer experiences and can work effectively...

Difference Maker Wanted!The Co-operative Bank is on a mission to change banking for good. As a Vulnerability and Fair Resolution Advisor, you'll play a critical role in developing and refining policies that prioritize customer well-being. You'll work closely with teams to embed best practices, promote proactive identification and support, and resolve...

We are seeking a highly motivated Business Claims Advocate to join our Business Property teams in Auckland, Wellington, or Christchurch. As a Claims Consultant, you will support our key partners and their customers, providing market-leading customer solutions for Business Property claims across all classes of Business claims.The successful candidate will...

Why Join UsAt Amazon, we're committed to a diverse and inclusive workplace. We believe that world-class support is critical to customer success, and we're seeking talented individuals who share our passion for delivering exceptional customer experiences. If you're looking for a challenging and rewarding career opportunity, we'd love to hear from you.Our team...

**Job Role Summary**We are looking for a highly skilled and motivated Dental Assistant/Receptionist to join our team at Lumino The Dentists in Wellington.In this role, you will play a key part in ensuring a seamless and positive experience for our patients while also providing chairside assistance to our dental professionals.The ideal candidate will have...

About the Job: Make a real impact where it matters most. At The Co-operative Bank, we believe all our customers deserve fair, inclusive, and compassionate support, especially those who may be experiencing vulnerable circumstances.We're looking for a Customer Vulnerability & Resolution Advisor—someone who will help continue to improve the way we support our...

**About Us**Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive. Driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Mō Te Tūranga - About The RoleWe're looking for a Banking Consultant in our Personal Banking Branch...

About the JobWe're seeking a dedicated Yard Operations Specialist to join our team in Petone. As a key member of our operations, you'll be responsible for assisting trade and DIY customers in the yard, ensuring stock is replenished and stored correctly, preparing trucks for deliveries, and providing exceptional customer service.Key ResponsibilitiesPicking...

About the RoleWe are seeking a passionate and skilled Clinical Psychologist to join our Intervention and Support Practice team within Ara Poutama Aotearoa, the New Zealand Department of Corrections. As a clinical psychologist in this position, you will play a vital role in shaping the future of mental health services provided by the department.Working...

OverviewStarting Rate: $48,880 Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.We are a strong-knit community that values the ideas and contributions of our staff.The Program Manager is responsible for overseeing the administration of the assigned program, providing leadership, supervision,...

About Us: We create software that drives meaningful outcomes. As a leading developer of SaaS solutions for the government, we operate across five development labs in Australia, New Zealand, the United States, and the United Kingdom.Job Overview:This position plays a critical role in ensuring our customers receive exceptional support. The Software Support...

About UsAt Resolution Life, we are passionate about delivering exceptional service and support to our customers. Our team of experts works tirelessly to ensure that every interaction is positive and memorable. As a Customer Service Consultant with us, you will have the opportunity to work in a dynamic and supportive environment that fosters growth and...

About the RoleThis role involves being part of a team that delivers a high standard of customer service to ensure customers are not only satisfied but strong advocates for ANZ.You will have the opportunity to take responsibility to 'know your customer' from a risk perspective and ensure compliance with ANZ and branch policies and procedures.The ideal...

At Pharmac, we strive to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices.We are seeking a Senior Implementation Advisor to lead the development of implementation plans for newly funded treatments, brand changes, or supply issues.This involves working closely with subject matter experts internally...

Key ResponsibilitiesSupport the continuous improvement of the Customer Way by working collaboratively with other NZTE teams in New Zealand and internationally.Develop fantastic relationships with other NZTE teams to understand users' needs and feed these back to develop real improvements to our processes, behaviors, and tools.Uphold best practice in our...

Role DescriptionAbout the PositionWe are seeking an experienced Case Manager to join our team, responsible for managing a portfolio of veterans and their families.Main ResponsibilitiesUndertake needs assessments and develop rehabilitation plans to meet the needs of veterans.Work closely with colleagues and external partners to ensure effective support and...

About UsMitre 10 MEGA Petone, Porirua and Upper Hutt is a family-owned fast-growing organisation where no two days are the same. Our team strives for excellence by being customer-obsessed, honest, and fair while working as one team.

Company OverviewMAS is an Insurance and Investments company that prioritizes delivering exceptional service to our Members. We're committed to making a positive impact on our community through our charitable Foundation.Job DescriptionAs a Complaints Specialist, you'll play a critical role in managing and resolving Member complaints. This involves working...