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Retail Operations Manager

2 weeks ago

Auckland, Auckland, New Zealand Puma New Zealand Ltd Full time

About Us

Puma New Zealand Ltd is a dynamic and innovative company that pushes boundaries in the sports world. Our mission is to create a store experience like no other, where passion meets performance.

Job Description

As our Retail Assistant Store Manager, you will partner with our driven and motivated Store Manager to lead, inspire, and drive sales. Your key responsibilities include:

  • Partner for Success – Work alongside the Store Manager to drive sales, elevate store operations, and boost team performance.
  • Lead by Example – Spend 90% of your time on the sales floor, engaging with customers and coaching your team.
  • Inspire Growth – Recruit, train, and develop a high-performing team that lives and breathes Puma's values.
  • Deliver Excellence – Ensure every customer experience reflects Puma's world-class service.
  • Optimize Operations – Manage inventory, loss prevention, and store compliance for a smooth-running, profitable store.
  • Champion the Brand – Bring Puma's marketing initiatives and visual identity to life.
  • Build for the Future – Foster a culture of learning and development, setting your team up for success.

What We're Looking For

We are seeking a leader with:

  • Leadership Potential – 2-4 years of retail management experience (apparel or footwear preferred).
  • Sales Expertise – A proven track record of exceeding targets while managing payroll and expenses.
  • Team Builder – A passion for recruiting, training, and leading high-performing teams.
  • Strong Communicator – The ability to inspire your team and connect with customers.
  • Operational Excellence – Detail-oriented with strong organizational skills.
  • Tech Savvy – Proficiency in MS Office and essential retail tools.

Why Join Us?

Puma New Zealand Ltd offers a dynamic environment, career growth opportunities, and a chance to be part of a global leader that invests in its employees' success. If you're ready to lead, inspire, and drive success, apply today.