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Transformation and Innovation Lead

3 weeks ago


Wellington, Wellington, New Zealand New Zealand Government Full time

New Zealand Police works collaboratively with the community to enhance public safety and wellbeing.
The organization provides policing services 24/7, utilizing a diverse range of assets and resources to achieve its goals. Our teams operate across multiple domains, managing complex interactions and stakeholder relationships to drive positive change.
We are committed to delivering exceptional results through effective partnerships and strategic decision-making.

About the Role

The Change, Transition and Release Manager is responsible for leading and implementing operational readiness initiatives at NZ Police. This role involves working closely with cross-functional teams to design and implement efficient processes that support business growth and transformation.
This includes developing and maintaining policies, procedures, and guidelines that ensure seamless delivery of products and services to stakeholders. Key responsibilities include:

  • Developing and implementing process improvements to increase efficiency and productivity.
  • Providing coaching and guidance to team members on best practices and standards.
  • Collaborating with stakeholders to identify and address gaps in existing processes.

To be successful in this role, you will require strong leadership skills, excellent communication abilities, and a customer-focused approach. You will also need to demonstrate a deep understanding of IT service management principles and industry-standard frameworks such as ITIL.

We are seeking a highly motivated and experienced professional who can lead our operational readiness efforts and drive meaningful change within the organization.