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Retail Customer Service Representative

1 week ago

New Plymouth, Taranaki, New Zealand Montezuma Winery Llc Part time

About Animates

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As a leading pet care company in New Zealand, we operate 44 pet specialty retail stores, 28 grooming salons, and 18 vet clinics. Our team is dedicated to providing exceptional service to our customers and their pets.

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Job Description

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This is a permanent Part-time Sales Assistant position at our New Plymouth store, working Monday 10:30-6:00, Thursday 9:00-5:00, and Sunday 10:00-4:00. In this role, you will be responsible for:

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  • Providing specialist nutrition advice to customers.
  • Suggesting educational toys and other products that meet customers' needs.
  • Fulfilling eCommerce orders accurately and efficiently.
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Requirements

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To succeed in this role, you will need:

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  • Experience in a customer-facing role, preferably in retail.
  • Physical ability to lift stock up to 20kg.
  • Flexibility to work weekdays, weekends, and public holidays.
  • A positive attitude and commitment to delivering exceptional customer service.
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What We Offer

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We offer a range of benefits, including ongoing learning and development opportunities, career progression pathways, generous discounts at our retail stores and vet clinics, and more.