Customer Service Advisor
1 day ago
About Us:
We specialize in call centre & business support recruitment at Randstad, with a passion for providing equal employment opportunities and embracing diversity to the benefit of all.
Job Description:
- Key Responsibilities:
- Delivering exceptional customer service
- Providing resolution and information via phone and email to the public
- Responding to queries in a timely and professional manner
- Performing administrative tasks effectively and efficiently
- Receiving inbound calls
Required Skills and Qualifications:
- Skillset:
- A natural customer-centric approach to work
- Strong communication skills, both written and verbal
- Ability to analyze and relay complex information in a clear, concise manner
- Confidence in navigating computer systems
- Empathetic listening skills when dealing with sensitive/emotive circumstances
- Resilience and ability to work in a fast-paced environment
Benefits:
- Opportunity to develop strong customer service skills
- Friendly and dynamic work environment
- Ongoing training and development opportunities
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