Dental Support Coordinator
3 days ago
**Job Overview:**
We are looking for a highly skilled Call Centre Operator to join our team. As a key member, you will be responsible for managing inbound and outbound calls and ensuring children have timely access to dental services.
**Key Responsibilities:**
- Manage inbound and outbound calls and enquiries
- Provide information to whanau and caregivers
- Utilise and maintain our database
- Resolve conflicts or difficult enquiries
**Required Skills and Qualifications:**
- Experience working in a call centre environment
- Ability to work under pressure to meet deadlines
- Excellent interpersonal skills
- Able to relate to whanau/caregivers and Health NZ - Te Whatu Ora staff
- Attention to detail and good administration skills
- Strong time management and problem-solving skills
- Able to pick up and use new systems and technology
**Benefits of Working with Us:**
We offer a supportive work environment and opportunities for professional growth.
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