Healthcare Support Professional

5 days ago


Palmerston North, Manawatu-Wanganui, New Zealand BrightView Full time

About BrightView

BrightView is a leading provider of specialized medical services, dedicated to delivering exceptional patient care and support. Our team of healthcare professionals is committed to upholding the highest standards of integrity, compliance, and professionalism in every aspect of our practice.

Main Responsibilities:

  • Ensuring seamless patient flow, accurate documentation, and exceptional communication with patients and colleagues.
  • Participating in overall treatment planning and services, contributing valuable insights to patient care.
  • Preparing specimens for shipping, maintaining inventory, and organizing work environments.
  • Reviewing, posting, and disseminating laboratory results efficiently.
  • Completing patient vital signs, TB testing, blood draws, and comprehensive documentation.
  • Collaborating with team members on lab testing, results, and patient issues.
  • Facilitating timely and efficient patient flow throughout their visit.
  • Maintaining accurate new and existing patient accounts, including insurance and billing information.
  • Performing administrative duties to support patient flow, as assigned.
  • Assisting with scheduling patient appointments and communicating with various teams.
  • Performing other duties and responsibilities as required.

Requirements:

  • Demonstrated excellent verbal and written communication skills.
  • Highly empathetic and compassionate approach to supporting patient recovery journeys.
  • Ability to work effectively with diverse populations of colleagues and patients.
  • Strong teamwork and collaboration skills in a multidisciplinary healthcare setting.
  • Natural problem-solving skills, prioritizing patient needs with a sense of urgency.
  • Adaptability and agility within a dynamic work environment.
  • Proficiency in multiple systems for communication and documentation purposes, including Electronic Medical Records (EMR).
  • PREFERRED: Familiarity with MS Office software (Outlook, Teams, Word, etc.).
  • Familiarity with HIPAA and 42-CFR Part 2 desired.
  • Prior experience with harm reduction a plus.


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