Family Collection and Delivery Coordinator
6 days ago
Job Overview
The Family Store Collection and Delivery Coordinator plays a critical role in ensuring the success of our stores. The primary responsibility is to collect or deliver donated goods in an efficient, safe, and timely manner while providing exceptional customer/donor experiences that lead to repeat visits.
Key Responsibilities:
- Provide excellent customer service to customers and donors
- Complete collections and deliveries of goods in accordance with a daily schedule
- Schedule and plan efficient routes to optimize processing operations in store
- Loading, unloading, and stacking goods safely, and appropriately
- Complete daily vehicle checks, ensuring the vehicle is maintained to a high standard
- Compliant with policies and standard operating procedures, particularly health and safety
- Contribute to general duties of the Family Stores as required
Person Specification:
- Resilient, positive and people-oriented team player with a natural ability to relate to people from diverse backgrounds
- A full, current, clean New Zealand driver's license, class 1 (motor vehicle) and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential
- Have a collaborative approach and be a team player, as you work closely with your colleagues to achieve desired outcomes and targets
- Physically fit and capable of regular heavy lifting - this is a daily part of the role
- Self-managing, able to keep to task and re-prioritise as required whilst under pressure
- Spatially aware with a quick thinking, logical and problem-solving mindset
- A clear communicator, both verbally and written
- Capable of using various retail and communications technology
- An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army
- Be comfortable working within set procedures but able to apply sound judgement when initiative is required
- Have the right to work in New Zealand
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Wellington, Wellington, New Zealand The Salvation Army Full timeFamily Store Collection and Delivery Coordinator Blend your excellent customer service, driving and logistics skills No two days are the same Want to join a great organisation AND make a difference in your community? About the Family Stores: Our nationwide network of over 130 Family Stores sell a range of quality, donated goods and offer a free pick up of...
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