Restaurant Operations Manager
1 month ago
About the Role
We are seeking a highly skilled Restaurant Manager to join our team at J&S Sushi Limited. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer experiences, and maintaining operational standards to meet both customer and business needs.
Key Responsibilities
- Take full responsibility for the day-to-day operations, ensuring smooth and efficient management in the owner's absence.
- Collaborate with chefs and suppliers to plan menus and daily specials.
- Ensure food quality and presentation consistently meet high standards.
- Plan and organize private functions and events.
- Address operational issues as they arise, ensuring seamless restaurant service.
- Arrange and manage purchasing of consumables, stock, and services required for restaurant operations.
- Monitor and maintain company operations within budgetary limits.
- Keep accurate records of stock levels and financial transactions.
- Oversee daily cash handling, banking, and financial reporting processes.
- Ensure compliance with health and safety regulations for dining facilities.
- Maintain cleanliness and the professional appearance of the restaurant premises.
- Seek customer feedback to ensure satisfaction with food and service quality.
- Recruit, train, and supervise restaurant staff to uphold service standards.
- May take reservations, greet guests, and assist in taking orders to ensure an exceptional customer experience.
Requirements
- Minimum 2 years of relevant work experience.
- Proven leadership experience in a similar role.
- Must hold a License Controller Qualification.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Excellent problem-solving skills and a strong focus on customer service.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and effectively resolve conflicts.
- Ability to maintain high standards of cleanliness and ensure compliance with health and safety regulations.
- Full-time availability with flexibility to work shifts rostered between Monday to Saturday: 8:30 AM - 8:30 PM, and Sunday: 10:00 AM - 8:00 PM.
- Able to work on holidays.
- No criminal record.
- Candidates need to be NZ citizens/residents or hold valid New Zealand work rights.
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