Restaurant Operations Manager

1 month ago


Rotorua, Bay of Plenty, New Zealand J&S Sushi Limited Full time

About the Role

We are seeking a highly skilled Restaurant Manager to join our team at J&S Sushi Limited. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer experiences, and maintaining operational standards to meet both customer and business needs.

Key Responsibilities

  • Take full responsibility for the day-to-day operations, ensuring smooth and efficient management in the owner's absence.
  • Collaborate with chefs and suppliers to plan menus and daily specials.
  • Ensure food quality and presentation consistently meet high standards.
  • Plan and organize private functions and events.
  • Address operational issues as they arise, ensuring seamless restaurant service.
  • Arrange and manage purchasing of consumables, stock, and services required for restaurant operations.
  • Monitor and maintain company operations within budgetary limits.
  • Keep accurate records of stock levels and financial transactions.
  • Oversee daily cash handling, banking, and financial reporting processes.
  • Ensure compliance with health and safety regulations for dining facilities.
  • Maintain cleanliness and the professional appearance of the restaurant premises.
  • Seek customer feedback to ensure satisfaction with food and service quality.
  • Recruit, train, and supervise restaurant staff to uphold service standards.
  • May take reservations, greet guests, and assist in taking orders to ensure an exceptional customer experience.

Requirements

  • Minimum 2 years of relevant work experience.
  • Proven leadership experience in a similar role.
  • Must hold a License Controller Qualification.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Excellent problem-solving skills and a strong focus on customer service.
  • Exceptional communication and interpersonal skills.
  • Ability to diffuse tense situations and effectively resolve conflicts.
  • Ability to maintain high standards of cleanliness and ensure compliance with health and safety regulations.
  • Full-time availability with flexibility to work shifts rostered between Monday to Saturday: 8:30 AM - 8:30 PM, and Sunday: 10:00 AM - 8:00 PM.
  • Able to work on holidays.
  • No criminal record.
  • Candidates need to be NZ citizens/residents or hold valid New Zealand work rights.


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