Call Centre Operations Specialist

4 days ago


Auckland, Auckland, New Zealand The Instillery Group Full time

Job Summary

We're seeking a Call Centre Operations Specialist to join our Dunedin Contact Centre team. As a specialist, you will be responsible for providing exceptional customer service and support to clients, while working collaboratively with team members to achieve shared goals.

Responsibilities

  • Manage incoming calls and respond to client inquiries
  • Solve complex issues through effective communication and problem-solving skills
  • Meet performance targets and contribute to team success

Benefits

  • A supportive and inclusive working environment
  • Opportunities for career growth and professional development
  • An annual pay progression system

About Us

The Instillery Group is a dynamic and whanau-focused company committed to making a positive impact on our communities. We're dedicated to providing exceptional customer service and support to our clients, and we're looking for talented individuals to join our team.


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