Customer Experience Director
7 days ago
At ASB Bank, we're committed to delivering exceptional customer experiences that set us apart from the rest.
About UsWe're currently undergoing a transformative period, reimagining our Advice Centres to provide innovative, personalised, and convenient solutions for our customers.
Main Responsibilities- Catalyse the delivery of our products and services to branch-based customers, driving growth and customer satisfaction
- Lead, manage, and develop frontline teams to achieve unparalleled customer outcomes, fostering a culture of excellence and innovation
- Create successful team environments where individuals feel valued, empowered, and motivated to reach their full potential
- Motivate teams to deliver exceptional customer experiences, drive business growth, and expand existing relationships
- Retail new opportunities and cultivate strategic partnerships to fuel our Bank's success
- Digital acumen and strategic thinking to drive business innovation
- Motivational leadership and adaptability in a fast-paced environment, with a focus on employee engagement and development
- Extensive banking experience, with a strong understanding of regulatory requirements and a confident approach to operating in a highly regulated setting
- A competitive market salary, with opportunities for career advancement and professional growth
- An extensive range of exclusive Staff Banking Benefits, designed to support your well-being and financial security
- Access to comprehensive training and development opportunities, empowering you to stay ahead in your career
- The chance to progress your career in multiple directions, exploring different areas of our Bank and taking on new challenges
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Customer Experience Director
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Customer Service Director
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Customer Experience Specialist
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